FREQUENTLY ASKED QUESTIONS
You can complete the online booking form and send us your rental application with no obligation.
One of our advisors will reply within 24 hours and will be your main contact throughout your tenancy.
The site is updated daily, an email will be sent to confirm your reservation.
1.Select the apartment you want. 2.Fill up and send us a rental application form. 3.One of our advisors will check the availability of the desired accommodation and will send you a confirmation email and the list of documents to provide us. 4.You must return us the signed documents with the book deposit ??? 5.We proceed to the drafting of the lease. We send it to you for your signature with the payment procedure and the steps to entry into the apartement.
The price is the monthly rent including charges per one person. (listed above in ‘monthly rent includes’)
Payment in Euros accepted: Paypal, Bank Transfer, Cheque and cash.
For a yearly rental, the tenant must pay three figures that correspond to the following: To be paid in advance
1.Booking deposit, paid when booking and equivalent to one months rent including charges To be paid on arrival on the day of entry to the apartment
2.The security deposit, equivalent to one months rent excluding charges.
3.The agency fee, a one off payment equivalent to a months rent excluding charges.
Note ; Subsequent rents to be paid not later than the 5th of each month by bank transfer.
The deposit is used to cover any repairs, replacements or cleaning that may be needed after the departure of the tenant. The deposit should not be considered a part payment of rent.
If no damage is found, the inventory is complete and the apartment is in a clean condition, the deposit check will be returned no later than 30 days after the date of your departure. If the conditions above are not met, the balance of the deposit will be refunded, after deduction of any necessary expenses required, within a maximum period of two months after your departure.
Any actions not allowing the return of the apartment in the same condition as when the tenancy started: broken dishes, TV, Hi-fi damaged, destroyed furniture, walls and upholstery soiled or damaged, broken glass and mirrors, paintings or decorative items broken or missing, stained or fire damaged furniture and fittings, stained or broken household items, linens and towels absent and personal belongings of the tenant not removed, ect.
All our apartments are eligible for APL. Students may, under certain conditions, receive assistance from the Family Allowances Fund (CAF) for their accommodation. For this aid, you must meet certain conditions, visit: www.caf.fr
You will be welcomed by one of our advisors at the apartment. Arrival times are usually arranged between 09:00 and 19:00. We need you to tell us as soon as possible, in advance, the time of your arrival. Arrivals outside these hours, or on Sundays and holidays, can be arranged for a supplement
Late Arrivals :
In case of late arrival, we ask that you notify us as soon as possible. Any delay greater than one hour that is not notified will be charged at 20€.
These are usually held between 9:00 and 18.00. If you must leave before 9.00 an extra supplement will be charged. We need you to tell us as soon as possible, in advance, the time of your departure. Departures outside these hours, or on Sundays and holidays, can be arranged for a supplement fee
Any delay or failure to leave the apartment by more than one hour of the arranged time will be charged at 20€ per hour
Check with your Ville Rose Immobilier’s advisor!
Your Ville Rose Immobilier’s advisor will welcome you at the apartment at the time agreed, by previous arrangement. Together you will agree the status of the property and the inventory of the furniture and equipment.
The apartment is rented exclusively as a temporary residence for recreational use. It can not be the main or even secondary residence and the tenant may not engage in any business, craft or other profession.
Unfortunately pets are not allowed in any of our apartments.
No, linen is not provided by Ville Rose Immobilier but we can offer you a linen kit consisting of sheets, duvet, duvet cover, pillowcases, bath mat, towel and kitchen towel for 150€
Check with your advisor from Ville Rose Immobilier.
Television and phone service are not included but can be installed at your expence Ville Rose Immobilier can offer rental of a flat screen TV from 25€ per month. There will be a deposit against damage for the TV that will be returned to you at the same time as your security deposit.
Please mention when you book with your Ville Rose Immobilier’s advisor!
Yes, Internet is included in the rent.
-Personalized installation assistance
-Communial charges of the building
-Provisions for charges on water
-The apartment insurance, -Internet WIFI
No, the rent does not include subscription or consumption of gas, electricity and telephone.
For international bank transfer, you will have to pay bank charges.
Of course! All our apartments are equipped with the necessary equipment.
Yes, although the owner already has insurance for the property, you must as a tenant, have a home
insurance for the contents. Ville Rose Immobilier includes home insurance in the rental cost.
If you cancel 45 days or less before your arrival date your deposit is forfit.
If you cancel more than 45 days before your arrival your deposit will be refunded in full less an
administration fee of 50€